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Rippling HR Reviews for 2024

Evgeniya Ioffe - June 23rd 2024 - 5 minutes read

As we step into 2024, Rippling HR has unveiled a suite of advanced features and protocols poised to transform the landscape of human resources management. In this article, we’ll dissect the innovative tools that promise to elevate employee engagement, delve into the fortified security measures safeguarding your data, compare Rippling HR against its top competitors, and explore the robust support and training programs designed to empower users. Join us as we navigate these groundbreaking updates and uncover how Rippling HR is setting new standards in the HR software industry.

Innovative HR Features

Enhanced Employee Engagement Tools.

Rippling HR software for 2024 brings a new level of interactivity and transparency to employee engagement. The platform now includes features that allow employees to track their own progress on goals, receive more frequent feedback from managers, and participate in pulse surveys that provide real-time insights into workplace morale. These tools not only increase engagement but also offer leaders a clearer picture of employee satisfaction and areas needing improvement. This level of employee involvement is uncommon, making Rippling a standout in this domain.

AI-driven Recruitment.

Resume Screening.

One of Rippling’s most remarkable innovations is its AI-driven recruitment process. The platform offers automated resume screening, which drastically reduces the time HR teams spend sifting through applications. Using advanced algorithms, Rippling can quickly identify the most qualified candidates based on predefined criteria, ensuring a faster and more efficient screening process.

Candidate Matching Algorithms.

Building on its AI capabilities, Rippling also features sophisticated candidate matching algorithms. These algorithms compare candidates’ qualifications, experiences, and skills against job requirements, yielding a list of top matches. This not only accelerates the recruitment process but also improves the quality of hires. By reducing human bias and ensuring a more objective selection process, this feature represents a significant step forward in HR technology.

Payroll and Benefits Management.

Additionally, Rippling continues to excel in payroll and benefits management. The software automates complex payroll tasks, including compliance with various regulations and tax filings, and integrates seamlessly with benefits administration. Employees can effortlessly enroll in or update their benefit plans, and HR teams can manage benefits with a high degree of accuracy and efficiency. This tightly woven integration of payroll and benefits streamlines administrative tasks and reduces the likelihood of errors, making Rippling an invaluable tool for any organization.

Definition of Terms.

New to the platform are detailed definitions of HR-specific terms embedded directly within the software. These definitions assist users by providing clear explanations and guidelines related to various HR processes and functions. This feature is particularly beneficial for onboarding new HR staff and ensuring all team members are on the same page regarding the company’s HR policies and procedures. By fostering a deeper understanding of HR terminology, Rippling aims to demystify complex HR jargon and enhance overall user competency.

Advanced Security and Privacy Protocols

Data Security Measures

User Authentication Mechanisms

Rippling’s 2024 updates have introduced enhanced user authentication mechanisms aimed at providing an additional layer of security. Multi-factor authentication (MFA) is now a mandatory protocol, ensuring that users verify their identity through multiple means, such as a code sent to their mobile device or email, before gaining access. This reduces the risk of unauthorized access and adds a critical barrier against cyber-attacks.

Data Encryption Methods

Rippling has fortified its data encryption methods to meet the evolving security landscape. Both data in transit and at rest are secured using end-to-end encryption. Transport layer security (TLS) protects data traveling between servers, while Advanced Encryption Standard (AES)-256 secures stored customer data. These measures are crucial for protecting sensitive information against hacks and unauthorized surveillance.

Privacy Compliance Updates for 2024

In 2024, Rippling has made substantial updates to its privacy compliance framework to align with global regulatory standards such as ISO 27001, SOC 2 Type II, and HIPAA. The company has undergone rigorous audits to ensure the confidentiality, integrity, and availability of data, thereby meeting stringent compliance requirements. Additionally, Rippling’s data centers now operate with heightened physical security measures, including 24/7 on-site monitoring and robust access controls, ensuring data protection is maintained at the highest levels.

Comprehensive Market Comparison

Rippling’s standout feature lies in its comprehensive integration capabilities, seamlessly connecting HR with IT functions under one unified platform. This sets it apart from competitors like Gusto, ADP, and Paychex, which often require additional integration efforts. Furthermore, Rippling's modular structure allows businesses to customize their service packages, selecting and paying only for the features that are relevant to their operational needs. This level of customization and integration is particularly beneficial for companies looking to streamline their operations and reduce administrative overheads.

In terms of cost-value analysis, Rippling’s pricing begins at $8 per user per month, appearing competitive initially. However, the per-employee pricing model can escalate costs quickly for growing businesses. In contrast, competitors like Gusto offer a flat rate model, starting at $40 per month plus a per-person rate, which may be more predictable for small businesses. Despite higher initial costs, Rippling's modular approach and scalable services offer significant long-term value, particularly for larger companies needing advanced integration and customization options, thus often justifying the expense.

User satisfaction with Rippling is generally high, especially regarding ease of integration and user-friendly interface, although some users report slow response times and limited support during off-peak hours. Comparatively, Gusto is praised for simplicity and user-friendliness but may lack advanced features and integration capabilities. ADP and Paychex, with extensive industry presence, receive mixed reviews; they are lauded for robust service offerings yet criticized for being less intuitive and having a steeper learning curve.

User Support, Training, and Development

User Support Channels and Effectiveness

Rippling’s user support for 2024 encompasses various channels designed to cater to different needs and urgencies. It offers phone support for immediate issues, which allows for direct interaction with support personnel. Email support is available for less pressing queries or when detailed assistance is required, enabling users to receive comprehensive responses. Additionally, real-time live chat support is provided to address quick concerns efficiently. While these channels cover a broad spectrum, some users have reported inconsistencies in the level of assistance during peak hours or complex issues requiring specialized support.

Training Programs

User Training Modules

Rippling’s training programs are structured to enhance user proficiency and ensure smooth platform navigation. The user training modules cover essential functions, aiming to induct new users thoroughly and enable existing users to deepen their understanding. These modules are accessible online, making it convenient for users to learn at their own pace.

Continuous Development Programs

To foster continual user development, Rippling offers a range of ongoing training initiatives. These programs are designed to keep users updated with the latest features and best practices, significantly reducing the learning curve and improving overall productivity. Regular webinars and interactive sessions are integral parts of these programs, encouraging user engagement and adaptive learning.

Certification and Professional Development Opportunities

Rippling also provides certification programs and professional development opportunities, allowing users to gain accredited knowledge and enhance their career credentials. These certifications enable users to showcase their proficiency with the platform, adding value to their professional profiles. Moreover, these opportunities are tailored to meet different learning needs, ensuring that both novice and advanced users can benefit alike.


Rippling HR has introduced advanced features in 2024 to revolutionize human resources management. From enhanced employee engagement tools and AI-driven recruitment processes to streamlined payroll and benefits management, Rippling sets new standards in the HR software industry. The platform also prioritizes data security with robust encryption methods and compliance with global regulations. A comprehensive market comparison reveals Rippling's competitive edge in integration capabilities and customization options. The user support, training, and development programs further enhance user proficiency and continuously update users with the latest features. Key takeaways include increased employee involvement, improved recruitment efficiency and quality, streamlined administrative tasks, advanced security measures, unique integration and customization options, and comprehensive user support and development programs.