Configuring an Accessible Docebo Interface

Evgeniya Ioffe - April 30th 2024 - 5 minutes read

In today's digital era, ensuring that learning management systems are accessible to all users is not just an ethical imperative but a legal necessity. Our comprehensive guide on enhancing accessibility within Docebo’s interface dives deep into configuring, testing, and optimizing the platform to meet stringent accessibility standards. From clear-cut adjustments for better text readability and contrast to advanced customization with API integrations, this article will not only guide you through making Docebo accessible but also show you how to refine these settings based on user feedback and testing. Whether you're looking to meet compliance or simply create a more inclusive learning environment, stay tuned as we unravel the steps to achieve an accessible and efficient Docebo experience.

Understanding Accessibility Standards in LMS

In the landscape of Learning Management Systems (LMS), accessibility standards such as the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA) play a critical role in ensuring that digital learning environments are inclusive and accessible to all users, regardless of their physical abilities. These standards provide a framework for creating interfaces that can be used effectively by people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. For instance, WCAG presents various levels of compliance (A, AA, AAA) which dictate the extent to which a platform like Docebo must be accessible, ensuring that the user interface accommodates all learners.

WCAG guidelines, particularly levels A and AA, are integral for LMS platforms like Docebo, dictating design choices such as color contrast, text size, and navigability. These guidelines ensure that the digital content is perceivable, operable, understandable, and robust. For example, ensuring that audio descriptions and captions are available for multimedia content not only aids users with hearing impairments but also enhances the learning experience for users who process information better through text. Adhering to these standards in Docebo’s interface design means prioritizing straightforward navigation menus, customizable visual displays, and consistent layout structures throughout the learning modules.

Moreover, integrating these accessibility standards impacts the strategic deployment of educational content, influencing how organizations should structure their training programs to ensure universal access and compliance with legal standards. Adopting WCAG compliant practices in Docebo does not just minimize the risk of discrimination but actively promotes an inclusive culture by providing equal learning opportunities. This move towards inclusivity not only broadens the reach of educational initiatives but enhances the overall user engagement and satisfaction, driving home the importance of configuring Docebo’s interface with accessibility at its core.

Configuring Docebo for Enhanced Accessibility

To configure Docebo for enhanced accessibility, administrators should initiate by adjusting the platform's text scalability. This ensures that all users, regardless of their visual capabilities, can read and interact comfortably with content. Navigate to the ‘Appearance’ settings under the admin panel, where you can specify default font sizes and enable users to adjust these in their personal settings. Additionally, ensuring high contrast modes are available is crucial for users with visual impairments. Adjust color schemes from the same settings menu to provide greater clarity and reduce strain by selecting predefined high contrast color themes.

Next, integrate comprehensive keyboard navigation capabilities across the Docebo interface. Particularly, focus on elements that are commonly used, such as menu bars, links, and buttons, ensuring they can be tabbed through in a logical and sequential order. This is found within the ‘Accessibility’ features where you can also enable skip-links and attractive focus states which visually highlight the element currently being accessed via the keyboard. This feature supports users who rely solely on keyboard navigation to interact effectively with the LMS.

Finally, to accommodate accessible media, it's essential to include alt text for all images and captions for videos hosted on the Docebo platform. For images, go into each image setting within the course material upload and include descriptive alt text. For video content, ensure that the video player selected supports closed captions and provide caption files for each video. This can be managed under the ‘Media Library’ settings where administrators can upload and synchronize caption files with their respective videos, enhancing comprehension for users with auditory disabilities.

Testing and Validation of Accessibility in Docebo

To ensure that Docebo's interface meets the highest standards of accessibility, a comprehensive approach involving automated tools, manual testing, and user feedback is employed. Automated testing tools swiftly identify technical compliance with accessibility standards, such as missing alt text or insufficient color contrast. These tools are essential for the initial assessment but are complemented by thorough manual testing to cover aspects that automated systems may overlook, such as the logical tab order or the readability of real-time dynamic content.

Additionally, involving users with disabilities in the testing process is crucial. This user-centered testing approach helps uncover practical challenges that might not be detected through automated or manual testing alone. Participants can provide direct feedback on their user experience, highlighting elements of the interface that are either facilitative or obstructive. This feedback is invaluable for making nuanced adjustments that genuinely enhance usability for all users.

Finally, the validation phase in Docebo includes a review of the user support accessibility, ensuring that both the web and mobile versions of the platform comply with the latest accessibility standards such as WCAG 2.1 AA and EN 301 549. This ongoing process confirms that adjustments and updates continuously align with legal requirements and user needs, promoting a barrier-free learning environment. Regular updates and patches are tested and deployed, maintaining an accessible learning management system that evolves with user feedback and technological advances.

Advanced Customization and User Feedback

Docebo’s advanced customization capabilities empower administrators to create a highly personalized LMS environment by using APIs and custom scripts which can significantly enhance the platform's accessibility. This involves the integration of third-party tools or the development of bespoke functionalities that assist in creating an optimized learning environment. An example is the automation of workflow processes that aid differently-abled users, such as custom data fields that adapt to the individual learning needs and capabilities of users. Additionally, leveraging the API permits the synchronization of user information with other systems, ensuring a seamless user experience that supports accessibility from multiple fronts.

The customization of user interfaces in Docebo also extends to feedback mechanisms which are vital for gathering insightful user experiences. Setting up customized surveys or feedback forms within the LMS allows for direct input from users regarding the accessibility and usability of the platform. This data can be invaluable for LMS administrators aiming to continuously refine and enhance the learning environment. Incorporating user feedback ensures that adjustments and updates are user-driven, focusing on real issues encountered by learners.

To adjust configurations effectively based on user feedback, Docebo allows the implementation of changes in real-time. Modifications in design or function can be tested and applied without disrupting the overall workflow, enabling a dynamic approach to managing the LMS. This responsiveness not only improves user satisfaction but also ensures that the platform remains adaptable to the evolving needs of all users, thereby maintaining an inclusive educational ecosystem. The combination of advanced customization and active feedback collection creates a robust framework for sustaining an accessible and user-friendly learning management system.


This comprehensive guide dives deep into configuring an accessible interface for Docebo, a learning management system (LMS). It explains the importance of meeting accessibility standards in LMS platforms and provides key steps and best practices for enhancing accessibility in Docebo. The article emphasizes the need for adjustments in text scalability, color contrast, keyboard navigation, alt text and captions, and the integration of user feedback. It also highlights the advantages of advanced customization through APIs, custom scripts, and user-driven feedback for creating a personalized and inclusive learning environment.