Creating Multilingual Content in Docebo

Evgeniya Ioffe - April 8th 2024 - 6 minutes read

In today's globalized business environment, the ability to effectively train a diverse, multilingual workforce has become paramount for organizational success. Crafting Multilingual Training Programs with Docebo offers a deep dive into the transformative potential and complexities of delivering education across linguistic barriers within your Learning Management System (LMS). From leveraging Docebo's advanced AI for seamless language translation to evaluating the pivotal impact of multilingual content on international teams, this article unveils step-by-step guidelines and innovative solutions to the unique challenges faced when creating inclusive, engaging learning experiences for every employee, regardless of their native language. Prepare to embark on a journey that not only broadens the horizons of your training programs but also ensures they resonate with a global audience in a manner that's both effective and culturally competent.

Understanding Multilingualism in LMS

In the realm of Learning Management Systems (LMS) like Docebo, multilingualism isn't just a feature; it's a necessary bridge to inclusivity and global outreach. With workforces becoming more diverse and organizations expanding their footprints across borders, the ability to deliver training in multiple languages has transitioned from a luxury to a pressing need. Multilingual content within an LMS ensures that learning and development (L&D) initiatives resonate with all employees, regardless of their native language, fostering a more inclusive workplace culture. This foundational understanding of multilingualism within LMS platforms underscores its relevance in a globalized business environment.

Multilingualism in LMS platforms entails more than just the translation of content into various languages. It includes the localization of learning materials to suit the cultural, educational, and linguistic needs of a varied audience. Platforms like Docebo facilitate this by supporting content in numerous languages and dialects, ensuring that training programs are not only accessible but also engaging to learners worldwide. This approach helps organizations to not only comply with international training standards but also to enhance the learner's engagement and knowledge retention by providing content in their preferred language.

The integration of multilingual content within an LMS presents both opportunities and considerations for organizations. It allows companies to scale their training programs globally without investing in multiple systems or duplicating efforts in content creation. However, it also requires a thoughtful approach to content design and delivery, one that considers the linguistic nuances and learning preferences of a diverse workforce. By embracing multilingualism, organizations can leverage their LMS to deliver targeted, effective training that reaches every employee, driving performance and compliance on a global scale.

Implementing Multilingual Content in Docebo

To start implementing multilingual content in Docebo, the first step is to leverage the platform's built-in AI and automation capabilities. These tools are designed to streamline the translation process, making it easier for learning and development (L&D) teams to generate and manage content in multiple languages. By activating Docebo's AI translation feature, users can automatically translate course materials into over 40 languages, allowing for a swift transition from one language version to another. This significantly reduces the need for external translation services and ensures that all learners receive training materials in their preferred language, enhancing comprehension and engagement.

Once the initial translations are completed, maintaining consistency across different languages is crucial. Docebo offers advanced content management features that enable users to easily update and synchronize course materials across all languages. This is particularly beneficial when dealing with frequent content changes or updates. Users can track changes in the source language and apply them uniformly across all translated versions, ensuring that every learner has access to the most current information. Additionally, Docebo's robust analytics tools allow L&D teams to monitor engagement and comprehension in each language, providing valuable insights that can be used to further refine and improve multilingual content.

To maximize the efficiency of working with multilingual content in Docebo, it's advisable to follow certain best practices. For instance, designing content with translation in mind from the outset can significantly simplify the multilingual content creation process. This includes using clear, concise language and avoiding cultural references that may not translate well. Moreover, leveraging Docebo's collaborative and social learning features can encourage learners to contribute to content refinement and localization, fostering a more inclusive learning environment. By strategically utilizing Docebo's capabilities, organizations can effectively deliver tailored, engaging training programs to diverse, global audiences.

Evaluating the Impact of Multilingual Training

After the deployment of multilingual training content in Docebo, it’s essential to gauge its effectiveness to ensure it meets the learning objectives across different languages. Analytics and Reporting features in Docebo provide a solid foundation for this evaluation, offering insights into how learners engage with the training material. Tracking metrics such as completion rates, time spent on courses, and assessment scores by language can highlight the efficacy of the multilingual approach. This data is crucial for understanding whether the content in each language is comprehensible and engaging enough to facilitate effective learning.

Furthermore, leveraging Feedback Tools within Docebo enables a direct line of communication with learners, allowing for the collection of qualitative data. Gathering feedback through surveys or discussion forums can uncover learners' perceptions of the multilingual content's relevance and clarity. It's an opportunity to identify any discrepancies in the quality of training materials across different languages, directly from the target audience's perspective. This qualitative feedback, combined with quantitative analytics, provides a comprehensive view of the multilingual training's impact, spotlighting areas for refinement.

Lastly, by integrating these insights, organizations can fine-tune their multilingual content strategy to enhance cross-language learning experiences. Insights gathered can inform decisions on content development, translation quality, and cultural relevance. Continuous improvement based on data-driven strategies ensures that multilingual training remains effective and engaging for all learners, regardless of their native language. Moreover, these evaluations can lead to optimized training outcomes across diverse learner demographics, ultimately contributing to the broader organizational goals of inclusivity and global reach.

Challenges and Solutions in Multilingual Content Creation

Creating content in multiple languages carries the inherent challenge of ensuring not only the linguistic but also cultural accuracy of translations. The process goes beyond simple word-for-word translation, demanding a deep understanding of local customs, idioms, and cultural nuances to avoid misinterpretations or potential offenses. The first solution to this hurdle involves partnering with professional translation services that specialize in educational content and possess a profound cultural awareness. These services can navigate the subtleties of language to provide translations that are not only accurate but also resonate with the target audience on a cultural level.

Additionally, fostering community contributions emerges as an innovative approach to enhancing the multilingual content creation process. By leveraging the diverse linguistic skills and cultural insights of the global user community, organizations can enrich their Training and Development (T&D) materials with authentic perspectives and localized content. This method not only helps in refining the accuracy of translations but also in updating and expanding the content to be more inclusive and representative of a broader audience. Community-contributed translations and content, when vetted by professional services, can substantially elevate the quality and relevance of the educational materials offered.

Utilizing localization techniques further strengthens the adaptation of content across different languages and cultures. Localization extends beyond translation, encompassing the adaptation of images, examples, currencies, and units of measure to reflect the cultural context of the target audience. This encompasses adjusting content to respect local regulations and sensitivities, ensuring that training materials are not just understandable but also culturally appropriate. Implementing localization strategies enables organizations to create more engaging and effective learning environments in Docebo, facilitating a deeper connection with the material and a better learning experience for users worldwide.


The article "Creating Multilingual Content in Docebo" explores the importance and complexities of delivering training programs in multiple languages within the Docebo Learning Management System (LMS). It highlights the benefits of multilingual content for global organizations, discusses the implementation process in Docebo using AI translation and content management features, and emphasizes the evaluation of the impact of multilingual training through analytics and learner feedback. The article also addresses the challenges of cultural accuracy and provides solutions such as professional translations and community contributions. The key takeaways include the significance of multilingualism in LMS platforms, the effective use of Docebo's features for content creation and management, and the ongoing evaluation and improvement of multilingual training to enhance inclusivity and global reach.