Creating Surveys as Training Material in Docebo

Evgeniya Ioffe - June 9th 2024 - 5 minutes read

In the evolving landscape of digital learning, the strategic use of surveys can profoundly transform training effectiveness and outcomes. This article embarks on a detailed exploration within Docebo's versatile platform, uncovering how seamlessly integrated surveys amplify the learning experience. From crafting distinctly impactful questions that resonate with diverse learner groups, to analyzing rich data sets for informed decision-making, and leveraging advanced customization features for a more personalized learning journey, we'll guide you through each step of the process. Whether your goal is to refine educational content or enhance learner engagement, the insights provided here will equip you to harness the full potential of Docebo's survey tools in your training programs. Join us as we delve deeper into the sophisticated world of surveys in Doceo, where every response serves as a building block for more dynamic and effective learning environments.

Understanding the Role of Surveys in Training Material Creation with Docebo

Docebo provides an intuitive suite of survey tools, designed to facilitate seamless integration into training modules. These tools offer various types of surveys, such as pre-course assessments and post-course feedback forms, enabling trainers to capture a complete picture of learner engagement and understanding from start to finish. By embedding surveys directly within courses, trainers can gather real-time insights that help refine the learning experience and ensure the content remains relevant and impactful. This integration not only simplifies the process but also helps in maintaining a high engagement rate among learners.

The platform's user-friendly survey builder allows for the creation of tailored survey experiences that cater to specific training objectives. Trainers can choose from multiple-choice questions to capture quantitative data or opt for open-ended questions to gather more detailed qualitative feedback. This flexibility helps in accurately mapping learning outcomes and adjusting teaching methods to suit different learning styles and needs. Moreover, the use of Likert scales within surveys adds another layer of depth to the understanding of learner attitudes and perceptions, providing a nuanced view of the effectiveness of the training content.

Employing different survey methodologies through Docebо's platform can significantly enhance the learning process. By systematically collecting feedback before and after the training, educators can identify knowledge gaps and measure learning progress. This approach not only reinforces the learning material but also empowers trainers to make informed decisions about future course developments and content adjustments. Thus, Docebo's survey tools are an essential component in the toolkit of any educator aiming to deliver superior training experiences that are both dynamic and learner-centric.

Best Practices for Designing Effective Training Surveys in Docebo

To craft compelling and purposeful surveys within the Docebo LMS, it's vital to focus first on the design and types of questions used. Incorporating a variety of question types such as multiple-choice, open-ended, and Likert scales can cater to collecting both quantitative data and qualitative insights, which leads to a deeper understanding of respondent perceptions and experiences. Furthermore, ensuring questions are clear, concise, and unbiased helps in minimizing misconceptions and improving the reliability of the data collected. Including questions that are closely aligned with the specific learning objectives of the course also ensures that the feedback gathered is directly relevant and actionable.

The strategic placement and timing of surveys are critical in maximizing response rates and engagement. Deploy surveys at optimal times during the learning process, such as after significant modules or at the completion of the course, to capture immediate learner impressions and insights. Making use of Docebo's built-in functionalities like A/B testing and timed reminders can substantially enhance participation rates, providing a robust dataset for analysis. Additionally, grouping related questions in a logical sequence within the survey can make it more intuitive for users, thereby reducing survey fatigue and dropout rates.

Paying attention to the customization options available in Docebo can significantly boost the effectiveness of training surveys. Tailoring introductory and concluding messages to connect personally with respondents demonstrates a value in their feedback, thereby boosting engagement. Maintaining a balance between anonymity and the option for respondents to self-identify can help in gathering candid feedback while also providing avenues for necessary follow-ups or specific acknowledgments. This balance is crucial in fostering an environment where learners feel their contributions are truly valued and impactful.

Analyzing and Utilizing Survey Data to Enhance Learning Outcomes

Educators and corporate trainers harness the power of Docebo’s survey analysis features to gauge the effectiveness of their training materials and modify their approaches accordingly. By navigating to the "Reports" tab and selecting "Training Material Statistics," users can access detailed survey results, which can then be downloaded for deeper examination. This data, reflecting learner engagement with the course content, highlights areas that are well-received and those needing enhancement. With these insights, trainers can pinpoint specific aspects of the course that may benefit from additional content, alternative teaching techniques, or even complete restructuring to better meet learner needs and preferences.

Docebo’s Learning Analytics tools provide a comprehensive view by not only allowing an analysis of survey data but also by facilitating comparisons with industry benchmarks. The insights gained offer a granular look at various course components and their reception among learners. For instance, feedback on a particular module can be compared against aggregate data from similar courses, revealing competitive gaps or strengths. This method empowers trainers to make informed decisions on content adjustment, thus optimizing learning outcomes and maintaining or improving the course's competitive edge in the marketplace.

Moreover, integrating survey feedback with broader organizational metrics allows for the alignment of training objectives with business outcomes. Leveraging connectivity with third-party tools, such as CRM systems and HR software, enables organizations to correlate learner performance and engagement data directly with key performance indicators like employee productivity, retention rates, and job performance improvements. This broader analytical approach supports strategic training decisions that foster not only immediate educational impacts but also long-term business successes, ensuring that learning and development initiatives contribute tangibly to organizational goals.

Advanced Features and Customizations of Surveys in Docebo

Docebo's advanced survey capabilities are equipped with features like branching logic, which allows survey creators to guide respondents through different paths based on their previous answers. This customization ensures that each respondent only sees the most relevant questions, enhancing the precision of the data collected. Additionally, survey administrators can set specific questions as mandatory, ensuring critical data is not overlooked and enhancing the quality of feedback received. These features not only streamline the response process but also cater to creating a more engaging and thoughtful survey environment.

The platform also supports anonymized submissions, which is critical in gathering candid and unfiltered responses. This feature of Doceblo ensures that respondents feel secure and honest, thereby increasing the reliability of the insights gained from these surveys. For instances requiring follow-ups, survey creators have the flexibility to include self-identifying questions, thus balancing anonymity with the ability to reach out directly when necessary. This dual approach facilitates a more tailored interaction with respondents, based on the needs of the training program.

Moreover, Docebo’s survey tools stand out with their integration capabilities with external tools and broader learning analytics. By synchronizing survey data with other metrics within the LMS, trainers and educators can gain holistic insights into the training effectiveness. Integrations extend the functionality and applicability of survey feedback, linking it directly to course performance metrics and learner progress. This enriched data environment not only streamlines the feedback loop but also enhances strategic decision-making related to curriculum adjustments and learning interventions.


This article explores the use of surveys in training material creation with Docebo, a versatile platform for LMS and microlearning. The article highlights the various survey tools available, including pre-course assessments and post-course feedback forms, and emphasizes the importance of strategic survey design and placement. The analysis of survey data is highlighted as a key method for improving learning outcomes, and the advanced features and customizations of Docebo's survey tools are showcased. Key takeaways include the ability of surveys to refine the learning experience, gather real-time insights, and make informed decisions for future course developments.