Custom Report Creation in Docebo

Evgeniya Ioffe - April 23rd 2024 - 5 minutes read

Welcome to your indispensable guide to mastering custom report creation in Docebo. This comprehensive guide is crafted to elevate your understanding and skills, taking you from the basic framework of Docebo’s robust reporting module to the sophisticated techniques that can transform raw data into actionable insights. Whether you are a novice eager to get a grip on the essentials or an experienced user looking to leverage advanced functionalities like integrating external data sources and customizing visual analytics, this article is designed to navigate you through every twist and turn of creating personalized, powerful reports. Prepare to unlock the full potential of Docebo's reporting capabilities, overcome common challenges, and adhere to best practices that ensure your data not only informs but also inspires strategic decisions.

Understanding the Framework of Docebo’s Reporting Module

Docebo's reporting module is designed to offer flexibility and comprehensive insights through a variety of standard and customizable report options. At its core, the module allows users to generate reports based on numerous data points that cover aspects such as course completions, learner progress, system usage, and time engagement. The module supports data extraction through API access, facilitating integration with external systems and enabling more complex data manipulation and report generation outside of the platform.

Crucially, Docebo provides two primary categories of reporting: real-time dashboards and scheduled reports. Real-time dashboards offer immediate insights into user activities and system engagement, which is ideal for monitoring ongoing training programs. Scheduled reports, on the other hand, can be programmed to deliver periodic updates on specific metrics, a feature that assists administrators in tracking long-term trends and making informed decisions based on historical data.

The reporting architecture within Docebo is robust, supporting a variety of report types that cater to different informational needs. Whether the requirement is to track individual learner progress at a granular level or to overview the effectiveness of a learning program across the organization, the system's structural capabilities ensure that users can define the parameters of their reports to match their specific informational needs. This structural flexibility makes it an ideal tool for organizations looking to glean actionable insights from their learning management activities.

Steps to Create Custom Reports in Docebo

To begin creating custom reports in Docebo, first navigate to the reporting module accessible from the main dashboard. Select the 'Custom Reports' option, which allows you to initiate a new report from scratch. Once here, you can choose the 'Create' button to start configuring your specific report. You will be prompted to enter a name for your report, which is vital for later reference and retrieval.

Next, configure the settings of your report by selecting from available data fields which include user data, course information, and learning outcomes among others. Here, you can apply filters to narrow down the data based on specific criteria such as date ranges, user groups, or course completion status. This step is crucial as it defines the scope and specificity of the report insights. You can drag and drop different fields into the report to visualize the data according to your needs, whether it be in form of graphs, tables, or textual data.

Once your report is configured, you have the option to save your settings for future use. Additionally, if you require the report to be generated on a regular basis, you can schedule it by setting up the frequency and timing for automatic report generation. This enables continuous monitoring without having to manually recreate the report. After these settings are confirmed, finalize the report creation process by clicking 'Save and Run' which generates the report based on the current data and selected parameters, and schedules it as specified.

Advanced Features and Functionalities for Custom Reports

Docebo allows users to harness the power of external data integration within custom reports. This functionality enables the LMS to connect seamlessly with various business tools such as Salesforce, Slack, and Google Drive, as well as importing data from CSV files or through APIs, allowing administrators to correlate learning metrics with broader business outcomes. Moreover, complex data sets can be consolidated and visualized in Docebo, turning raw data into actionable intelligence.

In enhancing report precision and relevance, Docebo supports the use of computed fields through customized formulas. Users can create specific metrics by defining formulas that reflect unique business requirements, such as calculating the ROI of training programs or the progression rate across different departments. This flexibility in defining metrics is crucial for organizations focusing on specific strategic outcomes from their learning and development efforts.

Visual customization in reports is another advanced capability that underscores Docebo’s robustness. Users can tailor reports not only in the content they generate but also in how they present this content. From selecting different types of charts—like bar, line, or pie—to setting up real-time dashboards, Docebo enables a visually engaging representation of data. This aids in quicker comprehension and facilitates a more impactful presentation of learning analytics to stakeholders, making it easier to derive meaningful insights and make informed decisions.

Best Practices and Common Challenges in Report Customization

When crafting custom reports in Docebo, one effective practice is to ensure data cleanliness before report generation. This means verifying the accuracy and relevance of data to be included, which can significantly impact the insights gained. Users should regularly audit their data sources for inconsistencies or errors and remove any obsolete data that might skew the results. Tailoring the user experience is also crucial; reports should be designed with the end-user in mind, focusing on creating intuitive and easily interpretable visuals, such as charts or graphs that clearly communicate the key information.

However, users may face several challenges in the customization of reports within Docebo. One common issue is the complex interface, which can lead to confusion and errors during the report setup phase. Users might find themselves navigating through multiple menus or struggling to locate specific reporting features. Additionally, customizing reports to meet specific organizational needs can sometimes be limited by the predefined templates and lack of more advanced analytical tools, which may not align perfectly with all business requirements.

To address these challenges, adopting a methodical approach to training and familiarization with the Docebo interface can prove beneficial. It’s advisable for organizations to provide dedicated training sessions on the use of Docebo’s reporting tools. Leveraging Docebo’s user support and online resources for troubleshooting can also help in smoothing out the customization process. Continual feedback gathering from users on their experience with the system will enable administrators to make meaningful adjustments, enhancing the overall functionality and user-friendliness of the reporting tool.


In this comprehensive guide to custom report creation in Docebo, readers will gain a thorough understanding of the platform's reporting module and its capabilities. The article covers the steps to create custom reports, including how to configure settings and visualize data effectively. Advanced features and functionalities are highlighted, such as external data integration, computed fields, and visual customization. The article also discusses best practices and common challenges, emphasizing the importance of data cleanliness and user experience. Overall, readers will come away with a solid foundation in creating personalized, powerful reports in Docebo that inform and inspire strategic decisions.