Litmos API Integration Guide

Evgeniya Ioffe - June 27th 2024 - 4 minutes read

Integrating Litmos API can transform the efficiency of your learning management systems, but navigating its complexities requires a solid understanding and hands-on guidance. In this comprehensive guide, we'll unravel the essentials of Litmos API integration, explore best security practices, offer practical setup advice, and provide step-by-step troubleshooting. Whether you're a seasoned developer or just starting out, our expert insights and illustrative aids will ensure you're equipped to master Litmos API integration seamlessly.

Understanding Litmos API and Key Terms

The Litmos API offers robust capabilities that allow developers to leverage Learning Management System (LMS) functionalities within their own applications. At its core, the Litmos API utilizes the OAuth2.0 protocol, a standardized framework for providing authorization without exposing sensitive user credentials. By understanding key terms like "OAuth2.0", "tokens", "endpoints", and "rate limits," you can effectively harness the power of the Litmos API.

OAuth2.0 is a protocol that enables applications to act on behalf of users by granting specific permissions through an authorization process. Within this framework, tokens are critical as they serve as temporary keys granting access to API services. Tokens are typically obtained after successful authorization and need to be included in API requests to authenticate and authorize those requests. These tokens can be either "access tokens" with limited validity or "refresh tokens" which can be used to obtain new access tokens.

Endpoints are the specific URLs through which API services are accessed. They represent various functional modules, such as user management or reporting, within Litmos. Every endpoint corresponds to a particular operation that can be performed. To ensure fair usage and avoid overloading the system, rate limits are imposed, restricting the number of API calls that can be made within a given timeframe. Understanding these limits ensures your application remains compliant while efficiently utilizing API resources.

Security and Best Practices

Employing robust authentication methods is critical. Consider implementing Two-Factor Authentication (2FA) and OTP Verification, adding a necessary layer of security to your authentication processes. Passwordless Authentication is another forward-thinking approach, reducing dependencies on potentially weak user-chosen passwords. Regularly update your security policies to enforce multifactor authentication where possible.

Incorporating comprehensive endpoint protection strategies is necessary. Utilize Firewall - Country Block to prevent access in unauthorized regions. File Restriction mechanisms ensure that sensitive data is accessed only by authorized users. Implement session management strategies such as User Session Monitoring to track and analyze user activity patterns, recognizing and responding to suspicious behaviors.

Ensure secure token management by always employing best practices for token storage and transmission. Tokens, which act as secure carriers for access rights, should be treated with utmost care. A web security suite can help in detecting and mitigating threats in real-time. Periodically rotate encryption keys and employ JIT Privileged Access for critical admin tasks to minimize exposure. Include actionable checklists like verifying integrity through Malware Scanners and ensuring the timely patching of vulnerabilities.

Setting Up and Practical Integration

To begin your API integration journey with Litmos, decide whether to utilize an SDK or a non-SDK approach. If you choose the SDK route, install it by following the instructions available for your chosen SDK. Use the API Documentation for code samples and steps. Navigate to any API Reference section, select the language tab you're interested in, and review the provided code samples for a seamless initial setup.

For more advanced use-cases, consider leveraging direct API calls without an SDK for greater flexibility and customization. For instance, create automated workflows for onboarding using Workday integration. By connecting your HRIS with Litmos, you can streamline sending post-onboarding assessments to new employees. Use API calls to push data from Workday to Litmos and integrate with communication tools like Slack to notify managers about task completions. Detailed code snippets for such integrations will be provided in our practical example sections.

Common issues like incorrect endpoint URLs or data format mismatches often arise during integration. These will be covered in the Troubleshooting section. Utilize visual aids like flowcharts and diagrams for each integration step to ensure a clear understanding. This comprehensive guide will help you seamlessly transition from basic setup to implementing advanced functionalities.

Troubleshooting and Issue Resolution

Identifying and resolving common issues in Litmos API integration can significantly enhance your operational efficiency. One typical problem is an authentication failure. To resolve this, verify your credentials and ensure that API keys are correctly configured. Misconfigurations in your Identity Provider (IdP) setup can also lead to authentication issues, so make sure your SAML IdP settings are accurate. Double-check the entered Service Provider (SP) details such as the SP Entity ID and ACS URL to ensure they match your Litmos configuration.

If you encounter a rate limit exceeded error, it indicates your API calls have surpassed the allowed threshold. To manage this, review your API usage patterns and consider optimizing or batching your requests. Implementing retry logic can also help mitigate the impact of rate limiting. Another frequent issue is the general failure notification, often caused by incorrect endpoint URLs or data format mismatches. Always use the correct endpoint URLs and adhere to the expected data formats specified in the API documentation to avoid these errors.

Troubleshooting group and user provisioning problems often involves verifying the existence and correctness of entities. Commands such as and application.provision.user.verify_exists can ensure that the specified users or groups are already in the system, thereby preventing duplicate errors. If group membership updates fail, utilize the application.provision.group_membership.update function and ensure your API payload includes accurate user and group IDs. Visualizing these troubleshooting steps using flowcharts can help you systematically check each component, making problem resolution more straightforward.


This article serves as a comprehensive guide to integrating Litmos API into your learning management systems. It covers key terms like OAuth2.0, tokens, endpoints, and rate limits, while providing best security practices such as two-factor authentication and passwordless authentication. The article also offers practical setup advice, troubleshooting tips, and suggests using SDK or non-SDK approaches for integration. Key takeaways include the importance of robust authentication methods, endpoint protection strategies, secure token management, and the use of visual aids for clear understanding.