Organizational Chart Creation in Docebo

Evgeniya Ioffe - May 1st 2024 - 5 minutes read

In today's rapidly evolving digital learning landscape, effectively managing and structuring an e-learning ecosystem is paramount for large organizations. This article delves into the strategic use of organizational charts within Docebo's Learning Management System (LMS), providing a detailed roadmap from basic setup to advanced customization and integration. Whether you're looking to streamline user management, enhance personalized learning paths, or integrate unique branding elements, our comprehensive guide will walk you through every step with practical insights and expert tips to harness the full power of Docebo's capabilities for organizational education and growth. Join us as we explore the intricacies of optimizing your learning environment through the clever use of organizational charts in Docebo.

Understanding Organizational Charts in Docebo

Organizational charts in Docebo serve as fundamental frameworks for managing enterprise learning structures, particularly emphasizing efficient user administration and the customization of educational paths in large organizations. These charts map out the hierarchy and relational intermediaries within a business, aligning each segment with tailored training modules specific to departmental roles and responsibilities. When harnessed correctly, this hierarchical structure supports differentiated instruction, ensuring that employee training is pertinent, focused, and directly correlated with organizational aims and objectives.

In the context of Docebo, the function of organizational charts extends beyond mere structural representation. They contribute significantly to personalized learning experiences, where various employee levels receive relevant content tailored to enhance job-specific competencies. For instance, a well-defined organizational chart within Docebo allows managers to distribute courses selectively, ensuring that materials relevant to a particular department or team are precisely targeted, thus enhancing learning efficiency and effectiveness.

Additionally, the clarity provided by well-structured organizational charts enhances system navigation for both learners and administrators. Employees can easily access relevant courses and materials aligned with their position within the organization, reducing time spent searching for appropriate resources and increasing engagement and uptake of training initiatives. For administrators, this structured system means easier monitoring and assessment of training impact across different levels of the organization, facilitating adjustments and improvements in the learning strategy where necessary.

Setting Up Organizational Charts: Step-by-Step Guide

Before beginning the process of organizing your users in Docebo, ensure you're using the Docebo Advanced Version and navigate to the Admin Area. From the main menu, choose “Users Management” to access the control panel where the organizational chart will be constructed. Clicking on “New User” allows for the addition of individual users. Here, detailed information such as subscription level, preferred language, and other relevant details must be entered before confirming each user's profile.

Once users are registered and listed in the system, they can be structured into an organizational chart by selecting “Add Node.” This function enables the creation of a primary division or department within the chart. You can designate a unique code (optional) and name for each node before confirming the setup. To build a layered structure, similar steps can be followed to add sub-nodes, ensuring that each department or team is accurately represented within the organization's hierarchy.

For assigning users to specific nodes, navigate to the user list, and click the highlight icon beside the desired node. Select the users to be associated with this node and finalize by saving the changes. This framework allows effective segmentation and management of users, creating a clear organizational structure within the Docebo platform, essential for streamlined user management and reporting.

Customization and Integration Techniques

Utilizing the Multidomain App within Docebo allows for extensive customization of the learning management system by enabling separate branding for every node on an organizational chart. This is particularly useful for businesses operating across varied verticals or with multiple subsidiaries. Each node can be configured with unique branding elements like logos, colors, favicons, and web page titles. Thus, users experience a tailor-made interface that reflects the specific branding and aesthetic of their unit or department, enhancing the alignment with corporate identity and user engagement.

Another crucial facet is the ability to create specific URLs for each branch within the organizational chart. By customizing these URLs, each unit within the company can have individualized access points to the LMS. This not only simplifies navigation but also bolsters the perception of a distinct and dedicated learning environment. Users can log into platforms that feel specific to their immediate organizational context, which can significantly boost their connection to the training material and overall learning experience.

For a further layer of customization, personalizing the signin pages is achievable through tailored templates. This allows for the alteration of layout and aesthetic elements such as the placement of login boxes, background images, and additional text. Such customizations ensure that even the initial interactions with the LMS are unique to each department, reinforcing the specialized nature of the training environment. This level of detailed customization helps in creating a user-centric experience that can lead to improved engagement and effective learning outcomes.

Advanced Management and Learning Paths Creation

In Docebo's ecosystem, advanced management capabilities and the formulation of learning paths are central to tailoring education to meet specific organizational needs. Managers can utilize these robust features to assign individualized courses, learning catalogs, and comprehensive learning plans. This precision in assignment enables organizations to cater to the diverse educational needs across different branches or departments, ensuring that each segment receives targeted training that aligns with their specific roles and career objectives.

The platform also supports the creation of manager profiles with finely tuned permissions tied directly into the organizational chart, granting them the authority to oversee their respective domains effectively. Each manager can be equipped with the power to oversee user progress, regulate course assignments, and even tailor the learning environment to enhance engagement and compliance with organizational standards. This feature is crucial in large-scale operations where learning needs are complex and varied across the board.

Moreover, Docebo’s emphasis on creating an engaging and efficient training environment is evidenced by its capability to automate learning tracks. This automation not only simplifies the management of the learning process but also incorporates elements such as quizzes, interactive content, and periodic feedback to enrich the learning experience. Customization of learning paths with specific goals and timelines further allows organizations to foster a proactive learning culture that continuously adapts to the evolving industry standards and organizational goals.


This article explores the strategic use of organizational charts within Docebo's Learning Management System (LMS) for large organizations. It provides a step-by-step guide on setting up organizational charts and offers insights on customization and integration techniques. Key takeaways include the ability to streamline user management, enhance personalized learning paths, and integrate unique branding elements to optimize the learning environment in Docebo for organizational education and growth.